Essay --

ISix Sigma It is a Philosophy Anything less than ideal is an opportunity for improvement Defects costs money Understanding processes and improving them is the most effective way to achieve lasting results It is a Process To achieve this level of performance you need to D efine, M easure, A nalyse, I mprove and C ontrol It is Statistics 6 Sigma processes will produce less than 3.4 defects per million opportunities13. Overview of Six Sigma PAIN, URGENCY, choice COSTS OUT GROWTH TRANSFORM THE ORGANIZATION CHANGE THE human being 6 SIGMA AS A STATISTICAL TOOL 6 SIGMA AS A PHILOSOPHY 6 SIGMA AS A PROCESS14. The scoundrel court of Poorly perform Processes level DPMO CP 3 2 308,537 non Applicable 3 66,807 25%-40% of sales 4 6,210 15%-25% of sales 5 233 5%-15% of sales 6 3.4 15. C ost of Poorly Performing Processes The cost to deliver a quality product can story for as much as 40% of the sales price. For example, a laser jet printer purchased for $1,000 may have cost the manufacture r $ cd in rework just to make sure that you took home an average-quality product. For a company whose annual revenues atomic number 18 $100 million and whose operating income is $10 million, the cost of quality is roughly 25% of the operating revenue, or $25 ... ...n - Warranty - Scrap - Rework - Rejects30. COPQ v/s Sigma Level Cost of Quality % Sales Sigma Level31. CTQ (Critical-To-Quality) CTQ characteristics for the process, service or process nib of What is important to Customer 6 Sigma projects are designed to improve CTQ Examples time lag time in clinic Spelling mistakes in letter % of valves leaking in subroutine32. Defect Opportunity Circumstances in which CTQ can fail to meet. get of defect opportunities relate to complexity of unit. Complex units Greater opportunities of defect than frank units Examples A units has 5 parts, and in each part there are 3 opportunities of defects Total defect opportunities are 5 x 3 = 1533. DPO (Defect Per Opportunity) Number of defe cts divided by number of defect opportunities Examples In previous case (15 defect opportunities), if 10 units have 2 defects. Defects per